Job Purpose: To assist library customers one-on-one with a variety of computer and technical issues.
Duties and Responsibilities:
Assist customers with a variety of technology needs including:
- Basic computer instructions (using a mouse, searching on Google, printing documents)
- Setting up a free online email account on sites like Gmail
- Applying for jobs online
- Using Microsoft Office programs (Word or Excel primarily)
- Formatting a resume
- Downloading e-books through the Libby and cloudLibrary apps
- Using e-readers, smart phones, tablet computers, or iPads
- Making photocopies
- Assisting with scanning, saving, and sending documents using a flash drive
Qualifications:
- Age 16 or older
- Able to provide customer service to a diverse community population
- Understand and be able to explain a variety of technology and computer programs/apps
- Self-motivated and able to work with limited supervision
- Enthusiastic attitude and willingness to learn new tasks
- Professional demeanor
Hours: Tuesdays, Wednesdays, and Thursdays from 11:15–1:30 p.m. Hours may vary. Applicants may apply for multiple shifts.
Working Conditions: Climate-controlled indoor space that is open to the public.
Physical Requirements: Must be able to stand, sit, bend, and kneel for length of shift with reasonable accommodation.
